Bracket is a leading scientifically-driven eClinical company providing an integrated suite of technology solutions that address the data collection, monitoring and trial execution needs of clinical trial sites that maximize clinical data integrity and ultimately improves outcomes of clinical trials.   At the time of Parthenon’s exit, Bracket had over 700 employees and delivered services in more than 90 countries to a diverse base of global pharmaceutical and biotechnology companies, as well as contract research organizations.

Prior to Parthenon’s acquisition of Bracket in 2013, Bracket was an “orphaned” division of once-public UBC which had been acquired by Medco and subsequently by Express Scripts.  As such, Bracket had stalled from a growth and investment perspective and had an incomplete management team.

After acquiring Bracket, Parthenon recruited me as CEO and we worked together build the company.  We untangled two distinct divisions and realigned reporting relationships, made significant investments in sales, technology and product innovation, repositioned product capabilities around a unified technology story, restructured the salesforce and incentives, rolled-out advisory and scientific boards and completed two highly strategic acquisitions.  As a result, Bracket emerged as a “best-of-class” solution provider to 15 out of top 20 biopharma companies.

Parthenon’s leadership, insights and highly-engaged strategic and operational efforts at Bracket were exceptional and in large-part what attracted me to take the CEO position subsequent to Parthenon’s acquisition.  Parthenon had the resources, foresight and ability to work collaboratively with a management team that was being assembled real-time in a dynamic environment.   Parthenon was a great partner to me and to the entire Bracket organization.

Parthenon’s leadership, insights and highly-engaged strategic and operational efforts at Bracket were exceptional and in large-part what attracted me to take the CEO position subsequent to Parthenon’s acquisition.  Parthenon had the resources, foresight and ability to work collaboratively with a management team that was being assembled real-time in a dynamic environment.   Parthenon was a great partner to me and to the entire Bracket organization. 

Jeff Kinell, CEOBracket

Cayan is an industry leader in developing and delivering award-winning and innovative payment solutions to developers and ISVs. The Company’s flagship GENIUS product provides seamless and scalable omni-commerce solutions to a diverse group of customers including some of country’s most innovative and successful retailers.

“When we got to know Parthenon Capital in 2011, the business was at an inflection point.  The strategies that had led to substantial success since our founding in 1998 were not going to achieve our goals for the next chapter. We needed help prioritizing specific growth investments, refining the ultimate vision of the business and building a team capable of executing on that vision.  As a true value-added partner, Parthenon brought that assistance and more. They believed in our vision of investing in our technologies and our partners to build a leading integrated payments franchise. During our five-and-a-half-year partnership, we completed eight acquisitions and recruited key members of the senior management team while the business tripled in volume and grew integrated payments from less than 20% of volume to more than 50%.”

Parthenon’s experienced operating team, value-added capabilities, deep payment industry expertise and trusted advice was integral to growing our business.  Parthenon believed in us, our vision and played a vital role in the success of our business.

Parthenon’s experienced operating team, value-added capabilities, deep payment industry expertise and trusted advice was integral to growing our business.  Parthenon believed in us, our vision and played a vital role in the success of our business.

Henry Helgeson, Founder and CEOCayan

Altegra Health is a leading provider of technology-enabled, next generation payment solutions that enable health plans and other risk-bearing healthcare providers to generate, analyze and submit the data needed to ensure appropriate reimbursement under value-based and risk-adjusted reimbursement models and to successfully manage member care.  The power of Altegra Health’s advanced analytics and supporting intervention platforms enable healthcare organizations to elevate care quality, optimize financial performance and enhance the member experience.

Parthenon initially identified the need for value-based measurements, developed a broad industry vision and identified best-in-class point solutions.  Altegra Health was created through the deliberate combination of seven companies in a short period-of-time into one platform that offered health plans integrated measurement, analytical and revenue enhancement solutions.  At the time of Parthenon’s exit to a strategic acquirer, the Company had over 200 customers including 21 of the top 25 Medicare Advantage health plans and the top five managed Medicaid plans.

Parthenon was instrumental in identifying and transforming the best entrepreneur-owned point solutions into the clear market leader in a rapidly growing segment of healthcare claims.  Parthenon had the experience and resources  to  help us develop the strategic vision, execute acquisitions, help recruit more than 15 senior executives and contribute to a highly functional, cohesive go-to-market strategy under one brand, one vision.   Their ability to move quickly and efficiently to build a unique company that addresses the opportunities and challenges in a dynamic healthcare marketplace with a complicated regulatory landscape was impressive and rewarding.  It was a pleasure working with such a high quality and energetic group.

“Parthenon was instrumental in identifying and transforming the best entrepreneur-owned point solutions into the clear market leader in a rapidly growing segment of healthcare claims.  Parthenon had the experience and resources  to  help us develop the strategic vision, execute acquisitions, help recruit more than 15 senior executives and contribute to a highly functional, cohesive go-to-market strategy under one brand, one vision.   Their ability to move quickly and efficiently to build a unique company that addresses the opportunities and challenges in a dynamic healthcare marketplace with a complicated regulatory landscape was impressive and rewarding.  It was a pleasure working with such a high quality and energetic group.” 

Kevin Barrett, CEOAltegra Health

Arrow is a leading, full-service accounts receivable management company that purchases charged-off debt, conducts contingency collection work and performs third-party receivables servicing. We chose Parthenon as a partner because we appreciated their vision for Arrow and Arrow’s management team. That shared vision helped us to complete the company’s transition to a firm with formal processes for underwriting debt purchases and operational management.

We needed to develop a more robust infrastructure capable of supporting the company’s rapid growth. We implemented this vision by developing and executing a full potential strategy with four key elements:

Improve inventory management in order to optimize efficiency and profitability

Expand operating capacity through outsourcing, acquisitions and greenfield expansion

Improve Operating and Financial Reporting in order to improve accountability and margins

Develop alternative business lines including financing other receivable management and collections businesses

With the assistance and leadership of the Parthenon team, we built four task forces responsible for implementing each of these strategies. Each task force was accountable to the company’s executive management team. Each group did a fantastic job of making Arrow be all it could be. As a result of these efforts, our company more than doubled in revenue and profitability between 2002 and 2004 and continues to grow robustly today.

We partnered with Parthenon in order to bring on a value-added investor that would help us be all that we can be. Parthenon has been a tremendous partner in working with our family business to institute professional policies, processes and practices as we worked together to manage our growth, and execute our strategic plan.

Parthenon has been a tremendous partner in working with our family business to institute professional policies, processes and practices as we worked together to manage our growth, and execute our strategic plan.

Jack Lavin President and CEOArrow Financial Services

AmWINS is one of the largest and most diversified wholesale insurance distribution firms in the United States handling premium placements in excess of $3.4 billion dollars annually. AmWINS distributes specialty insurance products through over 11,500 retail agents providing them with access to property and casualty, group life and health, and program administration services. In addition, AmWINS has strong relationships with over 800 insurance markets uniquely positioning our company to support the objectives of our carrier partners as well as our retail customers. Based in Charlotte, NC, the company operates through approximately 45 offices across the United States.

Parthenon partnered with AmWINS in late 2005 and immediately began to help us grow our company by providing resources and thought leadership on acquisitions as well as capital markets. As an example, in 2007, Parthenon helped us complete one of our largest acquisitions as a company (American Equity Underwriters) and also helped us refinance our bank debt at very favorable terms.

Parthenon is a valued resource for management and has actively helped us build a stronger company for our customers, employees and all shareholders. We are very pleased to have Parthenon as our partner and appreciate the continuing relationship.

Parthenon is a valued resource for management and has actively helped us build a stronger company for our customers, employees and all shareholders.

Steve DeCarlo President and CEOAmWINS Group